I had a RUT calendar expiring today.
In the morning my position was at a loss, but RUT was going up (this was good) and my intention was to wait and see. I placed a closing order for 3.50 credit, but didn’t have a lot of hope.
At 10:33 got a call from TDA to remind me about the expiring position. I explained that I'm aware of the expiration and that I will take care of it towards the end of the day one way or another.
I had the same position in two other accounts (IB and Tastytrade), but I was not sitting at my computer. At around 11:30 I check the computer and see that IB and Tasty filled my closing orders at 3.50 credit, but TDA filled it at 2.36. What??? When I look closer TDA cancelled my order at 10:45 and closed the position probably at market for 2.36 credit. That was about 10 min after I had the discussion with their agent. And 25 min later RUT reached higher and my IB and Tasty orders got filled at my price.
TDA closing orders

IB closing order for 4 contracts

Tastytrade closing order for 4 contracts

I called TDA and the guy said that my acct was too small to support the assignment of the short leg and they always take this kind of action to protect themselves. I said, well this is an index, on one hand it’s cash settled and then you also have the long leg to work with. He said no, there’s too much risk, they cannot afford to do this. He mentioned there is nothing that can be done, his advice was that I put more money in the acct. I said I’m happy I only have a small acct with them, otherwise my position would have been larger and they would have produced more damage.
Have things like this happened to you? For me it's a first.
In the morning my position was at a loss, but RUT was going up (this was good) and my intention was to wait and see. I placed a closing order for 3.50 credit, but didn’t have a lot of hope.
At 10:33 got a call from TDA to remind me about the expiring position. I explained that I'm aware of the expiration and that I will take care of it towards the end of the day one way or another.
I had the same position in two other accounts (IB and Tastytrade), but I was not sitting at my computer. At around 11:30 I check the computer and see that IB and Tasty filled my closing orders at 3.50 credit, but TDA filled it at 2.36. What??? When I look closer TDA cancelled my order at 10:45 and closed the position probably at market for 2.36 credit. That was about 10 min after I had the discussion with their agent. And 25 min later RUT reached higher and my IB and Tasty orders got filled at my price.
TDA closing orders

IB closing order for 4 contracts

Tastytrade closing order for 4 contracts

I called TDA and the guy said that my acct was too small to support the assignment of the short leg and they always take this kind of action to protect themselves. I said, well this is an index, on one hand it’s cash settled and then you also have the long leg to work with. He said no, there’s too much risk, they cannot afford to do this. He mentioned there is nothing that can be done, his advice was that I put more money in the acct. I said I’m happy I only have a small acct with them, otherwise my position would have been larger and they would have produced more damage.
Have things like this happened to you? For me it's a first.
