Tos is down ?

S

status1

Well-known member
Does anyone else have problems conncting to TOS this morning ?
I had TOS open this morning than I saw at the top left saying Connecting so I gues it was no longer connected Than tried to look at a chart and it was saying waiting for data than close TOS and tried to log in again but it's saying it cannot connect to the internet
 
Knowing about it is one thing, knowing how to fix it is another. This is what happens with overgrown things that crash under their own weight.
 
Things are still slow I tried to place an order while it was disconnected and after I sent it it did not show up in the working trades so I sent it again and still nothing than a few seconds later a message came up saying it was unable to deliver the order but than one of the orders showed up in the working orders
Than even after it was connected I tried to cancel that order and nothing happened for a few seconds than the same message showed up so I canceled it again and about 3 seconds later it was canceled

So it's slow but at least it's working
 
thinkorswim did another large update over the weekend and likely messed something up.
i had to close a position from my phone. for those that have the tda api, have you implemented
trading from it? it would seem that that would still work and would be a good backup solution
for thinkorswim's problems. trading from the web site or phone are sub-optimal, to say the
least.
 
This is the reply I got from them about this issue

"Thank you for reaching out to TD Ameritrade. We are experiencing some issues with think or swim at this time, our developers are aware of this issue as it is related to the update we had over the weekend. We are working to get this resolved ASAP. We recommend restarting the platform or using the mobile apps and TD Ameritrade website as current workarounds. TOS Web is also available at trade.thinkorswim.com. I apologize for the inconvenience this has caused."
 
Looks like the problem continues on day 2
They should just go back to the previous version if they can and don't do any updates that will break the platform
I was able to at least close one of my trades between interruptions
 
Surprised they would let this go into a second day. At least the web and mobile versions are working for those who need to make trades. Very frustrating.
 
I am in for now but it looks like they are really messing with the platform unless this is just a side effect of this bad connection
The different shading for the SD has disappeared so now it's all one color so you can't tell where is the 1SD and even on the price slices it shows n/a for any SD setting
 
TOS continues to exhibit opportunities for improvement.
Unable to connect (Stuck with "Installing updates..." on one computer, and "We have failed to deliver your order(s): ..." on another.
 
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